Work I've been doing at Absa Bank

Currently my role at Absa bank as Senior UI Designer has given me a fresh perspective of what it takes to design products at scale. The importance of a transparent collaborative relationship between Product, Engineering and Design can not be over emphasised. Although my role mainly revolves around visual design I regularly get involved with user testing, prototyping, design thinking and mentoring younger designers.

Card sorting & Surveys

User Experience Design Card Sorting
This is a Card Sorting exercise for Absa’s online banking website.
  • Helped to verify our navigation structure
  • Quantify percentages of how people organised content

To help us evaluate the website’s information architecture I embarked on a card sort exercise using 16 participants. 30 People would have been ideal but there was a time and resource constraint. The technique I used was a hybrid between closed and open card sorting. By the end of the card sort I tabulated the data in an Excel spreadsheet to quantify percentage wise what people’s mental model possibly is around navigating their online banking.

User testing

At Absa I was involved in user testing, usability testing and UX research
At Absa I was involved in user testing, usability testing and UX research
  • Designing interviews
  • Designing test plans
  • Facilitating user tests
  • Scribing user tests

Although I’m not the UX lead on the projects I helped with the user testing. I’ve helped to design a test plan, create test objectives, writing a script, facilitating user tests and collating insights to present to stakeholders.

User Interface Design (UI Design)

Absa User Interface Design UI Design
I was responsible for the visual design, UI design and interaction design of the Absa online banking website.
  • UI Design
  • Interaction design
  • Framer Prototyping
  • UI Style guide design

My main responsibility at Absa is the visual design of user interfaces. This included creating a design language and UI style guide. This UI style guide formed the basis of all other products in organisation and currently being incorporated in Absa’s universal design system. Front -end engineers have used the style guide to develop a live pattern library which is now consumed throughout the whole organisation.

What I did:

  • User Interface Design (UI Design)
  • UI Style Guide
  • Responsive web design
  • UI design style guide
  • UX Design
  • User Testing
  • Mentoring


  • Ongoing...